Cancelling and Refunding Policy

* In the case of cancellation, please contact B-Ike before 7 p.m. on a day before the reserved day, and the cancellation is free of charge.

* If a guest becomes sick unfortunately during the guided tour, or it is inappropriate to keep the guided tour due to worse weather condition, please allow B-Ike to take half portion of the guiding fee for the tour and refund the remain to guests. 

* if no-show of guests without any contact to B-Ike happens on the reserved day, B-Ike may keep rights to ask the guests to pay 100% of the guiding fee.